a) Except as set out in this Condition and in Conditions 4, 12, 13 and 14, we will be liable for any physical loss of, or physical damage to, goods while we are transporting them as defined in Condition 9, and storage other than storage under Condition 9(c). This will not apply if the loss or damage has arisen from or consists of the following:-
i) You or the person receiving the goods not taking or accepting delivery within a reasonable time;
ii) Insufficient or improper packing, labelling or addressing contrary to our packing, labelling and addressing requirements set out at Condition 6. This includes using an incorrect postcode or not using one;
iii) Any special handling requirements in respect of the goods which have not been notified to us;
iv) Damage or breakage to any articles (or part of them) that are made up of china, glass, porcelain, earthenware or other similar materials;
v) Goods that contain any form of liquid;
vi) An act or failure to act by you or the owner of the goods, or by the Agents of either you or the owner of the goods;
vii) Natural loss of bulk or weight, hidden or built-in fault, vice or natural wear and tear, loss of value, moths, vermin or the effect of any process of cleaning, dyeing or restoring any article;
viii) Seizure under legal process;
ix) Defect of any equipment supplied by you or the receiver of the goods under Condition 7(b) or any negligence of your servants or agents;
x) Delay in providing us with safe and adequate access and/or delivering instructions;
xi) Any event or circumstance beyond our control.
b) We will not be liable in any way for a Consignment or other goods:-
(i) if you have committed fraud or the owner of the goods or your or their employees or agents have done so; or
(ii) the Consignment was not being transported (as set out in Condition 9) at the time of the loss.
c) Where we have loaned computer equipment and/or licensed computer software for you to use to aid the process of recording and despatching goods to us the following provisions will apply. The printing by you of a Consignment label will create a computer record of the despatch of that Consignment to us, but this computer record will not be evidence that we have begun transporting the goods (as defined in Condition 9). We will not begin transporting the goods and we will not be liable in any way for a Consignment or other goods until a second computer record has been created by us when the Consignment or Goods are loaded by us onto one of our vehicles.